What a great service from start to finish from our booking enquiry to our overall experience, even when we got a flat tyre they came to our rescue gave us a new bike so we didn’t have to wait for the other one to be fixed! Highly recommend their service and quality thank you Adrian and team we will be back !
Had a great day. My favourite place to hire bikes in the New Forest . Really friendly and good quality bikes for hire .
5* Customer Service
Fantastic service, Adrian went out of his way to ensure everything was perfect and even shared his own cycling routes with me via Strava when we weren't too sure how to get where we wanted to! Hired an electric bike which was simple to use and well maintained. Will be returning…
New Forest Bikes Superb Service
Excellent service from start to finish. E Mountain bikes were superb. The Staff were very friendly and helpful giving advice on routes. Genuinely interested in us having a good experience. Have hired bikes in the New Forest before but this service is by far the best and will use again on next visit.
Amazing bikes and perfect customer service
Can't recommend Adrian and his team highly enough.
We hired two electric bikes and two mountain bike and all were in such perfect condition it looked like they were brand new.
Adrian dropped off the bikes at our campsite bang on time. Set them up for us and even provided some tools, locks, repair kits etc to ensure we wouldn't have any problems.
We had a great day out, did about 42 miles, had no mechanical problems and the electric bikes still had plenty of charge.
At the end of the day Adrian was back on site to pick up the bikes and was still as happy and as helpful as he had been in the morning.
So in summary, if you want to hire bikes in the New Forest you won't go wrong with this company.
Adrian and the team at New Forest Bikes couldn’t be more helpful, they talked through potential routes and even delivered and collected the bikes from the forest.... Great new bikes at a low cost, I highly recommend giving them a call.
Having enjoyed a walk along the Solent Way sea wall from Lymington, my wife and I hired bikes in order to explore further. Adrian and his assistant, Ben could not have been more helpful. Efficient and personable they came to our rescue when my front tyre had a puncture at Keyhaven. Ben cycled out with a spare and fitted it quickly so that we could return in time before our car park ticket expired. Would definitely hire again and thoroughly recommend them for their friendly and excellent service.
We hired 4 bikes for my wife, 2 daughters and myself and received a 1st class service from Adrian. The quality of the bikes was excellent and Adrian spent time showing us some excellent routes to ride. Unfortunately we got a puncture which we attempted to fix but it went again 15 minutes later near Brockenhurst. We rang Adrian and within 15 minutes he drove out to us and attached a new wheel and we were off and away again. I would throughly recommend Newforest bikes for an all round brilliant experience.
Would highly recomend this place! They were so helpful and knowledgeale about where was good to go and shared routes with us on Strava. The bike was like brand-new.